The department store generations have trusted for value is now defending itself in two lawsuits. Macy’s is being sued for fraud and unfair business practices. So we set out to investigate the allegations customers weren’t getting what they paid for. By the time we were finished shopping, testing, and asking questions, we found two things terribly fractured: the ruby rings we bought, and Macy’s …

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Fractured: Macy’s Sued For Gemstone Fraud (CBS 5 Bay Area)